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Cloud computing

Unlimited Helpdesk

Enjoy unlimited remote support by telephone, quick response email or interactively using Internet based remote control. Liberate your team to focus on doing what they are good at, not wasting time worrying about computer problems. Our Microsoft Certified technicians can analyse and quickly resolve over 75% of problems without even visiting your office. Business advantages include:

Internet based remote control

Gyntronics online support utilises a Web-based screen-sharing application that enables us to support you by remotely viewing and controlling your computers. This application spells instant action and a massive reduction in costly onsite visits. We attend to the problem from our call centre while you get on with your work.

Instant scalability

The great beauty of outsourcing is the absolute flexibility. As you grow and change we can constantly adjust your service level to ensure that it delivers maximum ROI and minimum waste.

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